Return Policy

Super Saiyan Sphere Returns and Exchanges Policy

Effective Date: 2023/06/01

Overview:
At Super Saiyan Sphere, we strive to ensure that every customer is completely satisfied with their purchase. Our Returns and Exchanges Policy is designed to be straightforward and customer-friendly, ensuring that your shopping experience is as smooth and hassle-free as possible.

Return Policy:

• Time Frame: Customers have 30 days from the date of delivery to initiate a return if they are not satisfied with their purchase.
• Condition of Items: Items must be returned in the condition they were received. In the event that an item is delivered damaged, Super Saiyan Sphere will replace the item at no additional cost. Customers are required to return the damaged item.
• Refunds: Once we receive the returned item, a full refund will be issued to the original method of payment within [specify number of days] business days.
• Shipping for Returns: Super Saiyan Sphere will provide a prepaid return label for all returns, including damaged items. There are no additional shipping or handling charges for returning an item.

Exchange Policy:

• If you receive a damaged item and wish to exchange it, please contact our customer service team to initiate the exchange process. We will send a replacement item as soon as the damaged one is received. The damaged item must be returned using the provided prepaid return label.

Non-Returnable Items:

• Please note that Super Saiyan Sphere reserves the right to assess the condition of the item and determine whether an exchange is appropriate.

Shipping Policy:

• Super Saiyan Sphere offers unparalleled free worldwide shipping on all orders, with delivery times ranging from 5-15 business days.
• While we ensure the safe packaging of your items, external factors may affect the condition of the box during transit. However, this does not impact your ability to return or exchange damaged goods.

Customer Support:

• Our customer support team is available 24/7 to assist you with any issues or questions you may have regarding returns or exchanges. Please feel free to reach out to us at any time.