Shipping Policy

SHIPPING POLICY

Last updated: 2024-06-23

1. GENERAL TERMS

1.1. This Shipping Policy governs the delivery of all products sold by Super Saiyan Sphere.

1.2. By placing an order, the customer agrees to the terms outlined below.

2. SHIPMENT PROCESSING TIMES

2.1. Orders placed before 2:00 PM (local time) are processed within 1 to 3 business days.

2.2. Orders placed after 2:00 PM or during weekends/public holidays are processed on the next business day.

2.3. Larger products may require additional processing time. In case of delays, customers will be informed via email or phone.

3. SHIPPING RATES AND ESTIMATED DELIVERY TIMES

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination	Shipment method	Estimated delivery time	Shipment cost
International	Variable	15 to 30 business days	$0
US, Canada, UK	Variable	12 to 20 business days	$0
Express Priority International	Variable	5-12 business days	$15
Express Priority US, Canada, UK	Variable	5-12 business days	$15

 

3.1. All delivery timeframes are estimates and are not guaranteed.

3.2. Shipping charges are displayed at checkout based on the selected delivery method and destination.

 

4. SHIPMENT CONFIRMATION & TRACKING

4.1. Customers will receive a shipment confirmation email containing tracking information once the order has been dispatched.

4.2. Tracking numbers may take up to 24 hours to become active after shipping.

5. CUSTOMS, DUTIES, AND TAXES

5.1. International orders may be subject to customs duties, import taxes, or other fees.

5.2. Super Saiyan Sphere is not responsible for any additional charges imposed during or after shipping.

5.3. All such charges are the sole responsibility of the customer.

6. DELIVERY RESPONSIBILITY

6.1. Once a shipment has been dispatched and a delivery attempt has been made, responsibility for the package lies with the courier service.

6.2. Customers must ensure that the shipping address is complete and accurate, including any relevant delivery instructions (e.g., access codes, restricted areas).

6.3. In cases of failed delivery due to incorrect information, restricted access, or missed delivery attempts, it is the customer’s responsibility to contact the courier directly to arrange redelivery.

6.4. Super Saiyan Sphere is not authorized to intervene or reschedule delivery once the package is in the possession of the carrier.

7. DAMAGED OR LOST SHIPMENTS

7.1. Super Saiyan Sphere is not liable for items lost or damaged during transit.

7.2. If an item is delivered damaged, the customer must contact the shipping carrier directly to file a claim.

7.3. All packaging and damaged items must be retained as evidence for the claim.

This Shipping Policy is legally binding and forms part of the terms of sale for all purchases.